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Year: 2024

Fulfilling Gen Z’s Customer Needs: Guideline for Financial Service Providers

Fulfilling Gen Z’s Customer Needs: Guideline for Financial Service Providers

Generation Z (those born between 1997 and 2012) represents a rapidly growing segment of the consumer base, and their unique preferences and expectations are reshaping the financial services industry. As…
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Technology Driven Business Models for Banks and Digital Financial Services

Technology Driven Business Models for Banks and Digital Financial Services

As banks increasingly embrace digital transformation, they are adopting various business models to offer digital financial services that meet evolving customer expectations. These models enable banks to deliver efficient, scalable,…
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Understanding Gen Z’s Financial Behavior and Need for Proactive Digital Banking

Understanding Gen Z’s Financial Behavior and Need for Proactive Digital Banking

Generation Z, often referred to as "Gen Z," includes individuals born between the late 1990s and early 2010s. They are the first generation to have grown up entirely in a…
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Technology Disruption in the Banking Industry: A New Era of Innovation

Technology Disruption in the Banking Industry: A New Era of Innovation

The banking industry, once characterized by traditional brick-and-mortar branches and legacy systems, is experiencing a profound transformation fueled by technological disruption. Emerging technologies such as Artificial Intelligence (AI), blockchain, cloud…
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